Proud to deliver
high quality care.
We are proud of the high quality care we provide.
We are dedicated to providing the very highest levels of care for you. As with other home care providers we are monitored, inspected and regulated by the Care Quality Commission. Their published reports help you to make informed decisions about the quality of care you will receive when choosing your care provider.
Intercare now includes the home care services previously provided by Serenta Homecare Limited and Home Alternative Limited, operating from our offices in Archer Road. Intercare and Serenta continue to be approved by Sheffield City Council to provide home care services, with the Home Alternative services now being integrated with Serenta.
The Care Quality Commission (CQC) has rated Serenta (Intercare South) as ‘Outstanding’ in Well-led, as well as ‘Good’ in all other areas. Intercare North (based in Parson Cross) as ‘Good’ in the ‘responsive’ and ‘caring’ domains but the overall rating is ‘requires improvement. A recent interim inspection of Intercare North by the CQC has identified a number of improvements that have been made since the last inspection. You can read more about our plans to return Intercare North to ‘good’ and beyond that to an ‘outstanding’ rating here.
Take a few minutes to view our reports below.