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Care Support Officer (Senior Care Assistant) X3 North & South

‘Our vision is to be an outstanding provider of safe and effective homecare services that are person-centred and integrated with the wider health and social care system, particularly primary care.’

We provide a wide range of personal care and support services to adults living in Sheffield within their own homes, offering courteous and high quality care in the least intrusive way possible.

We also have strong links with GP services through Primary Care Sheffield and use these links for continuous improvement to the quality of our services. We believe that homecare should be better integrated with primary care and work closely with GPs to find new and innovative ways to improve quality of care and the wellbeing of our service users. We want Service Users to be actively involved and included in the running of their service.

About the role

Senior Care Assistant – Care Support Officer

Join us as a Senior Care Assistant (CSO) at Intercare to make a real and positive difference to the lives of older people. You’ll be responsible for caring for people with a wide range of needs as well as dispensing medication. This role will also give you the opportunity to use your management skills to ensure a high level of quality care is being delivered. We are looking for someone who is customer focused, committed to delivering exceptional, high quality care and has a strong attention to detail. Level 2 in Health and Social care desirable and be willing to work towards your level 3.

The Senior Care Assistant will promote high standards of care by ensuring all team members are trained and supervised appropriately and you will communicate professionally and warmly with visitors, family members and other health care professionals.

Supervising a team of carers, providing support and assistance, providing them with PPE and documents as and when needed.

Carry out spot checks on Carers.

Complete reviews and assessments on Service Users as and when required.

Reporting any issues to the management team.

Complete and maintain records of daily activities, observations, and direct hours of service.

Ensure service is delivered in accordance with all relevant policies, procedures and practices.

Carry out duties as assigned by the Service Manager.

Attend induction, in-house training sessions and staff meetings.

About you

As a Senior Care Assistant, you will be passionate about caring for older people, have previous care experience and, as a minimum. In addition, you will have experience leading, coaching and motivating a team to deliver high quality care.

Strong leadership needed as required to work on call duties to assist other carers with reporting incidents or actioning emergencies.

Patience, communication and listening skills are equally important. Maintaining accurate records, time management and prioritising tasks will also be strengths. So, if you have the ability to lead by example, form positive relationships and energise colleagues to deliver exceptional care then we’d love to hear from you.

Job Package

In addition to a highly competitive salary, we offer a lot more:

  • Access to a number of nationally recognised training courses and qualifications.
  • Genuine career progression and development opportunities.
  • Westfield healthcare including free counselling and legal advice.
  • Recommend a friend scheme.
  • Free uniform and DBS check.
  • Restore2 training and using the tool to monitor clients’ safety and wellbeing.
  • Paid training time leading to QCF level 3 in Health and Social Care
  • 28 paid holiday days a year
  • Very competitive rates of pay– £9.64 – £10.16 per hour.

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